Why Total Quality Management (TQM) is Essential for Garments Industry?

Total Quality Management System (TQM):
Total Quality Management System (TQM) is one of the latest concepts of management that can ensure the highest standard of quality and productivity ensuring good for all of the workers, management and society. In this system, quality of management and actions are ensured by assuring quality at all stages from vision, planning, purchase, store, cutting, sewing, inspection, packing, administration, welfare, personnel motivation etc.
Garment industry
Garment industry
TQM envisages high work standard, work-environment, managerial standard, motivation etc. Thus comes the concept of production system with minimal or “Zero defects”.

Pinpointing internal and external requirements allows us to continuously improve, develop, and maintain quality, cost, delivery, and moral. TQM is a system that integrated all of this actively and information.

Organization or apparel industry must concentrate on the eight key elements for successful implementation of TQM. They are below:
  • Ethics
  • Integrity
  • Trust
  • Training
  • Teamwork
  • Leadership
  • Recognition
  • Communication
Vision and Mission checklist of TQM:
The corporate vision should below:
  • What the organization wants of be, what it is.
  • Create new concepts for future products or services.
  • Research a future market area, such as domestic/global.
  • Submitted by stakeholders.
  • Keep a simple statement (Detail descriptions is not required)
  • Understood from top management to line workers, including the public, customers, and suppliers.
The corporate mission should below:
  • How to achieve the corporate vision within a certain time frame?
  • Activities to achieve the corporate vision.
  • Submitted by stakeholders.
  • Keep a simple statement (A one page mission is inappropriate)
  • Understood from top management to line workers, including the public, customers, and suppliers.
Philosophy of TQM:

Main idea

Main focus

Identify the goal and meet customer

Decision making
Everyone is considered in decision-making.
Continuous improvement

 Never ending improvement.

Employee empowerment

Employees are expected to seek out, identify, and Correct quality
Problems perfectly.

Use of quality tools

Ongoing employee training in the use of quality tools.

Product design

To meet customer expectations always need product design.

Process management

Quality should be built into the process; sources of quality defects or problems should be identified and corrected.

Managing supplier quality

Quality concepts must enlarge for the Company’s suppliers.

Workers job
They are cross-trained and their jobs are more flexible.

Necessity of TQM in Apparel Industry:
Total Quality Management is very important in apparel industry. TQM helps to get quality products for customer. Apparel industry collect raw materials for producing finished garment. For textile and apparel industry product quality is calculated in terms of quality and standard of fibers, yarns, fabric construction, color fastness, surface designs and the final finished garment products. TQM ensures good quality of finished garments.

Readymade garment industry in Bangladesh has experienced an unprecedented growth over the last three decades. RMG industry has become a fast growing industry in Bangladesh. This industry plays a vital role in the economy in terms of export earnings, increasing employment, decreasing poverty and empowering the woman. To sustain the development and keep the growth rate high necessity of TQM is crucial.

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