Quality Management System in Apparel Industry

Quality management:
Quality management is a method for ensuring that all the activities necessary to design, develop and implement a product or service are effective and efficient with respect to the system and its performance.

Quality management can be considered to have three main components:
Quality management for production:
The merchandiser acts as the one point person for all communications with the customer. Whether there is a delivery problem or quality problem or approvals or anything, the merchandiser has to communicate with the customer and make him understand the situation. To be able to do so it is important that the merchandiser understand the quality and production norms.

The merchandiser is expected to understand:
  • Garment quality (visual, measurement, construction)
  • Testing quality (fabric, trims and garment)
  • Packaging quality.
Quality Management System (QMS):
Quality Management System (QMS) is a series of interrelated techniques and management systems that helps to prevent defects from occurring time or if they occur at all, countermeasures are adopted as soon as possible so that defects do not recur. Quality Management System (QMS) takes recourse to preventive as well as remedial measures.

Quality management system
Fig: Workers follow the Quality management system techniques and produce high quality product
Step by Step Quality Management System (QMS) in the Garment Industry:
Quality management system is a number of measures and techniques that are used to produced only quality goods in the first place and defects do not create at all. If the defects are occurring at all, there must be applying corrective action to eliminate these defects in the initial stage and would not reappear.

Quality Management System (QMS) generally employs the following measures, techniques to ensure that only high quality good are produced:
  1. Inspect the all incoming, in-process & final goods to ensure quality of goods.
  2. Make sure that all patterns & pattern grading are okay.
  3. Check the markers, marker making methods, marker efficiency if it is okay and within consumption.
  4. Inspect spreading, cutting & numbering process in detail.
  5. Ensure the relaxation time that was given to knit fabric.
  6. Install in-line inspector in the sewing lines.
  7. To monitor quality in production line they install Traffic Light Chart system or other system.
  8. Inspect 100% goods delivered from sewing lines.
  9. Inspect the table quality inspection for in line passed garments with Statistical Technique.
  10. Control the reject garment so that they do not mix up with quality passed garment.
  11. Have to control repairable goods, washable goods so that they can be double checked to ensure quality.
  12. Check garment with right machine, tools and equipment’s and in right conditions.
  13. Inspect the right ironing or pressing, folding techniques.
  14. Make repeat inspection of garments prior to poly-bagging.
  15. Inspect poly-bagging & assortment.
  16. Make sure the actual measurements of carton and complete packaging process according to the buyer requirements.
  17. Manufacturer conducts final inspection in prior to shipment of garment.
  18. Transmit training quality assurance personnel so that they can easily identify defects & understand the causes of defects.
  19. Also arrange training for quality assurance (QA) personnel on Statistical Methods.
  20. Make continuous improvement plans & implement them.
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